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Home Maintenance
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Funded by the City of Marion and Home and Community Care (HACC)
The City of Marion is committed to providing relevant, individual and quality services through its Community Care Team in-line with Home and Community Care National Service Standards. Please advise us if you have any specific needs.
HOME MAINTENANCE
A range of home maintenance services are available to eligible residents.
Community Care
Community Care services are provided by the City of Marion to eligible residents which will assist them to remain living independently longer. The services include:
Access to these services is assessed on the basis of eligibility, individual need and the capacity of the service to meet that need. There may be a waiting list for some Community Care services. Anyone requesting a service will be advised, at the time of their request, how long they can expect to wait.
Eligibility
To be eligible to receive Community Care services, the resident must:
- Be an older member of the community, a younger person with a disability or their Carer;
- Require some assistance or support to remain in their home; and
- Have limited access to other resources (e.g. family assistance, financial resources to pay for private help, etc.).
- Note: Eligibility for the Subsidy service also includes residents who can demonstrate they are Financially Disadvantaged. (Residents on a full pension are automatically eligible)
HOME MAINTENANCE
Home maintenance provides essential minor maintenance, including:
- Minor plumbing (e.g. replacing tap washers, repairing leaky cisterns, etc);
- Changing light globes, sash cords and fly wire;
- Rubbish removal (excluding tyres, building material or hazardous waste); Annual limit applies.
- Gardening (annual limit applies);
- Gutter cleaning (once a year, single story homes).
Please note that some maintenance services are unavailable to residents living in rental properties if the maintenance is the responsibility of the owner. Maintenance services may also be unavailable on communal property covered under a Strata Agreement.
Charges
- Maintenance - $10.00 per person per hour. A minimum charge of $10.00 applies to all services. In addition to the charges listed below, customers are required to pay for any materials used. Labour charges may be waived, reduced or a payment plan negotiated in cases of demonstrated financial hardship.
- Rubbish Removal - $25.00 per trailer load, including half hour loading (extra loading time labour charged at $10.00 per person per hour) There is also an annual limit and each load of Rubbish Removal counts as one hour of the gardening allowance.
HOME SAFETY AND SECURITY
- Advice on practical home security issues.
- Installation of grab / handrails / security locks and devices.
- Pruning small trees and shrubs that present a security risk.
- Installation of battery operated smoke alarm and/or replacement of batteries.
Charges
There are no charges for safety and security advice or assessment for service.
SUBSIDY
A subsidy of $150 per household per year is available to residents for partial reimbursement of costs associated with decreasing the safety, security and health risk of eligible residents. The job must fall within the scope of existing HACC service types that council provides, eg domestic assistance, maintenance, modification.
- Safety - eg electrical, handrails, ramps, steps.
- Security - eg locks, security lighting, security doors, minor fence repairs.
- Health - eg plumbing, restricted painting.
As there are limited funds available for this service, priority will be given to residents who have not been provided with a subsidy during the previous financial year.
TRADE REGISTER
The City of Marion maintains a list of private businesses that provide trades and services. All of these businesses have current public liability insurance and have provided Council with referees. The list may include gardeners, tree pruners, painters, plumbers, window cleaners, handypersons, etc. These businesses are not subsidised by Council. Council does not neccessarily recommend any service or provide any guarantees for any service.
People using businesses from the Trade Register do so at their own cost and are encouraged to obtain a number of comparison quotes. Feedback regarding these businesses is welcome as it helps us to maintain the list.
If you wish to be placed on the Trade Register, please contact Community Care phone 8375 6649 or email community.care@marion.sa.gov.au and a package will be forwarded to you.
Community Care Services are subject to availability of resources and may vary from time to time.
If you need information regarding services provided by other agencies, contact:
Commonwealth Carelink - Phone: 1800 052 222
Are you aware you have rights and responsibilities when receiving Community Care Services? For more information go to the Rights and Responsibilities page on this site. You are entitled to an advocate of your choice. This can be a family member, friend or neighbour, or you may call on the following agencies for support or someone to act on your behalf:
- Aged Rights Advocacy Service Inc - Phone 08 8232 5377, Fax 08 8232 5388, Country toll free 1800 700 600, email aras@agedrights.asn.au or visit their website www.sa.agedrights.asn.au
- Disability Advocacy & Complaints Service of SA Inc - Phone 8234 5699, Fax 08 8234 6044, TTY 08 8234 2229 or email drigney@dacssa.org.au
We encourage you to provide feedback about the services you receive.
If you have a complaint, please contact us first as every effort will be made within Council to reach a satisfactory conclusion.
However it is recognised that this may not always be possible. If this is so, you may contact any of the following agencies for support:
- State Ombudsman - Phone 08 8226 8699 or email ombudsman@ombudsman.sa.gov.au
- Aged Rights Advocacy Service Inc - Phone 08 8232 5377, Fax 08 8232 5388, Country toll free 1800 700 600, email aras@agedrights.asn.au or visit their website www.sa.agedrights.asn.au
- Disability Advocacy & Complaints Service of SA Inc - Phone 8234 5699, Fax 08 8234 6044, TTY 08 8234 2229 or email drigney@dacssa.org.au
Brief information about our Community Care services is available in other languages in written and audio formats, available on this website .
If you need assistance with Translation or Interpreting, support may be available through the following agencies:
- Telephone and Interpreting Service (TIS) - Phone 131 450.
- Ethnic Link - Southern Office - Phone 08 8275 0711.
- Seniors Information Service - Phone 08 8232 1441 or Country Toll Free 1800 636 368
For further information please contact Community Care Team on 8375 6649 or by email Community.Care@marion.sa.gov.au, and after hours, contact Not available after hours on N/A
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