FAQs - My Marion - Customer Portal
The City of Marion’s new online portal, My Marion, makes it quicker and easier for you to view and manage all of your requests - 24 hours a day, 7 days a week.
If you're a first-time user or just have some questions about the new customer portal please see below.
If you can't find what you are looking for, please feel free to reach out to us via live chat on the website, via email at email@example.com or call us on 8375 6600.
Frequently asked questions
What is the customer portal?
How do I get to the customer portal?
Why do we need a customer portal?
What if I don't want to create an account but have something to report or request?
How do I know my personal information is safe?
What if I need to update or cancel my request?
What if I don't hear back about my request?
What if I don't get the response I was hoping for?
Can I report an issue on behalf of someone else?
What If I don't want to use the customer portal and have something to report or request?
What sort of things can I report or request using the portal?
What if I can't find what I'm looking for in the customer portal?
What if I want close my account?