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Customer information

Marion Water customers include City of Mitcham, Flinders University and Department of Education. In the future, residents may have the opportunity to purchase water from Marion Water, however our water needs additional treatment for this to occur

Marion Water is a minor water retailer and has been issued a licence by the Essential Services Commission of South Australia.

Water pricing

Recycled water pricing is set and approved annually by Council.

The price for 2023/24 is $2.35k/L.

Councils’ pricing schedule is set in accordance with regulatory requirements set by the Essential Services Commission of South Australia.

Feedback and complaints

At the City of Marion we value your opinion and feedback. If you would like to lodge a complaint, compliment or provide feedback and suggestions about Marion Water please feel free to contact us.

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Dispute resolution

In the event that you feel you have been unable to resolve an issue with Council relating to the provision of Recycled Water and your matter has been investigated in accordance with Councils Complaint Resolution process, you can have your issue investigated by the Energy & Water Ombudsman.

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Useful documents