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Helpful information and links

Disability Access and Inclusion (DAI)

The DAIP is a four-year plan that shows how Council will improve access to services and facilities for people with a disability.

By removing barriers to inclusion Council aims to create a city built on fairness and respect and is safe and welcoming for everyone.

View the Disability Access and Inclusion Plan 2020 2024 City of Marion

Carer Gateway

Information and advice on services for carers including assessment, planning, counselling, and emergency crisis support.

Aged Care

My Aged Care

My Aged Care – is the first point of contact for accessing basic in-home support, social support, groups and activities, Home Care Packages or residential care.

My Aged Care Electronic Referral: If you prefer you can make an on-line referral using this link.

Aged care for LGBTI elders

Aged care providers must make sure people of diverse gender, sexuality or who are intersex feel safe, included and

The Australian Government is committed to providing aged care services that are inclusive of lesbian, gay, bisexual,

trans and gender diverse and intersex elders (LGBTI). This commitment is reflected in the Aged Care Act and by government strategies which aim to ensure that aged care providers deliver inclusive and appropriate care.

Planning Ahead

Planning Ahead - a range of resources and contacts to assist you in safeguarding your rights and taking control of your future including; Advance Care Directives, Planning ahead resources, Legal Commission, Advocacy etc.


You may wish to nominate a person of your choice to stand beside you and speak on your behalf to ensure your rights are upheld, you are provided with information and choices or assist with referrals to other organisations on your behalf.

Aged Rights Advocacy Service – free and confidential support to uphold the rights of older people receiving Commonwealth Home Support Programme (CHSP) services, Home Care Packages, living in a retirement village or residential aged care.

Older Persons Advocacy Network (OPAN)

Free services to support older people and their representatives to address any issues related to Commonwealth funded aged care services.

Adult Safeguarding Unit

Responds to reports of suspected or actual abuse of older adults who may be vulnerable.

Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission assesses and monitors the performance of aged care providers against the standards to ensure people are receiving safe and high quality services. This includes the Commonwealth Home Support Programme (CHSP), Home Care Packages and residential care.

Aged Care Quality Standards

explained in a video in English as well as various languages

English -

Other languages -

Charter of Aged Care Rights

The rights all people whether they are receiving aged care services in the community or a residential facility. This includes residents receiving our Commonwealth Home Support Programme (CHSP) funded services in-home or if attending neighbourhood centres groups and activities.

Council on the Ageing (COTA)

As well as offering services and information COTA advances the rights and interests and expectations of older people.

Rainbow Hub

Everything you need to know about the COTA SA programs, services, events and activities for the lesbian, gay, bisexual, transgender and intersex (LGBTI) community aged 50+.

Catalyst Foundation

Information and services in the areas of ageing, disability, lifestyle, employment and learning. (Formerly Seniors Information Service)

Active Ageing Australia

promotes and provides information relating to keeping physically active, independent, healthy and connected to community.

Advance Care Directives

Information and resources relating to the preparation of an Advance Care Directive which can be used if you are unable to make your own decisions, whether temporarily or permanently.

Dementia Australia

The national organisation that provides support, information and education to those living with dementia and involved in their care.

Southern Services Reform Group (SSRG)

Resources developed utilising the experience and knowledge of carers of people with dementia.

Telecross REDi (SA)

By registering for this service you will receive a friendly phone call from Red Cross volunteers to check on your wellbeing during extreme weather events.

Hot Weather Information

Ways to keep cool in the hot weather.

Residents are welcome to visit our neighbourhood centres and libraries during extreme heat to seek relief from the heat and sun in a comfortable air conditioned environment.

SA Health

Ways for older people in to keep cool and healthy in the hot weather.


Safety and security tips covering personal and home safety.

Overuse of Antibiotics

What can you do?


National Disability Insurance Scheme (NDIS)

Provides funding to eligible people with a disability based on their individual needs.

Mission Australia

The NDIS Local Area Coordination Service helps people with a disability to understand and access the NDIS. They can also provide support to access the services detailed in your plan.

NDIS Quality and Safeguards Commission

Works with NDIS participants and service providers to resolve problems and improve the quality and safety of NDIS services.

Disability Rights Advocacy Service

Supports people with a disability, their families and carers to promote their rights and resolve concerns on a wide range of issues.

The Housing Hub

A web based tool designed to be used by people living with disability who are searching for information about housing options in the community.

Summer Foundation

Provides information, housing and support for people with a disability and complex support needs with a focus on changing policy and practice relating to young people in nursing homes.

Department of Social Services
Public Toilet Map

Map of public toilets across Australia including the location of accessible toilets for people with a disability or mobility limitations.

Disability Parking

Information and application details for permits for eligible people that will allow for parking where the international symbol of access is displayed.

Australian Human Rights Commission

Independent third party which investigates complaints about discrimination and human rights breaches

Carer Support

Practical help to guide you through the maze of services, support and financial assistance that's available, organise emergency back up and help your family plan for the future.

Deaf Can:Do

NDIS planning and crisis support to Auslan interpreting services and help with overcoming day to day barriers.

Department of Health

Government resource on health and wellbeing, disease/conditions, health topics, programs and services, resources and more.

Department of Veteran Affairs

Support and advice for veterans

Disability Advocacy and Complaints Service SA

A free, independent information and support organisation to assist people who live with disability, their family and carers, to source information and work through specific challenges in their life associated with their disability.

Ethnic Link Services - - interpreting services, liaison between providers, help with correspondence, get people involved in activities and run language-specific programs.

Provide home visits and social support for vulnerable or isolated people from culturally and linguistically diverse backgrounds.

Guide Dogs SA/NT

A range of programs to people who have a vision impairment including mobility and independent living skills programs.

Meals on Wheels SA

Home delivery meal service providing 3 course meal.

Multicultural Aged Care

Provide education, training and support to generalist CHSP agencies to deliver CALD CHSP programmes to increase their capacity to deliver culturally appropriate services to older people from CALD backgrounds.

National Relay Service

If you are deaf and/or find it hard hearing or speaking with people who use a phone, the National Relay Service (NRS) can help you. (National Relay Service)

Royal District Nursing Service (Silver Chain)

Inhome care packages, CHSP home help, social support, nursing services, allied health, palliative care, training.

Royal Society for the Blind

Providing services to Australians who have a severe vision impairment. Assists with advocating, information and advice, adaptive technology, digital library of resources, employment services, social support and more.

State Ombudsman

Investigates complaints and misconduct, reviews agencies, conciliation.

Translating and Interpreting Service (TIS National)

The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Home Affairs for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.