Aqua aerobics classes are subject to the availability of the facility.
Classes will sometimes be unavailable due to facility bookings. If a class is unavailable communication will be provided at minimum of one week prior and advertised on the website, social media accounts and inside the facility.
On Public Holidays classes will not be conducted.
Bookings
Participants must book into Aqua classes online prior to attendance as classes are capped.
All Aqua aerobics classes are capped at a maximum of 35 participants. Once capacity has been reached no additional bookings will be taken.
Bookings can be made 7 days prior to the class using the online Envibe web portal or the Envibe portal on phone or tablets. All participants will need to create a profile prior to booking.
Payment must be made online at the time of booking using a credit/bank card or by an Aqua Aerobics multi visit pass.
Health Declaration
A Health Declarations must be completed at the time of profile creation.
Participants with any health conditions of significant concern can discuss with the Aqua Aerobics instructor prior to the class.
Payments
Casual payments can be made using the online portal or App and are paid using a credit/bank card.
Aqua aerobics multi visit passes are available for purchase online using the web portal, app and at reception. Participants must create a profile before purchasing a multi visit pass.
Cancellations
If you are unable to attend your booked class, you must notify your absence at least 2 hours prior to the scheduled class.
For pass holders, if the correct notice is given, the used pass will be credited back to your account
For casual visits, the purchase amount will be credited back to your Envibe account to be used at the facility within 12 months.
If a class is cancelled by the facility for any reason (weather, instructor absence, etc.) a credit will be issued onto your Envibe account to be used at the facility within 12 months.
If a cancellation is made within 2 hours of the session commencing, the class will be forfeited. No cash refunds are given under any circumstance.
Health Declarations
Participants are required to notify centre staff of any medical conditions that may impact on their safety,
wellbeing, and enjoyment.
Please discuss any health conditions of concern with staff prior to your first class.
On Arrival
One Arrive 5 minutes before the class start time.
Please check in with reception on entry.
If it is your first time attending a class, please let the instructor know so they can help guide you through the class as needed.
Entry will not be permitted 15 minutes after the class has started
