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Late Payments

Rate payments must be received on or before the due date shown on the rates notice.

Please note:

  • A fine of 2% will then be applied to the amount due.
  • Every month thereafter, interest (at the prescribed rate) will be charged on the total amount in arrears.
  • Council may refer the debt to a debt collection agency without further notice being provided.

The debt collection agency's fees and charges are recoverable from the ratepayer.

Hardship and Alternative Payment Arrangements

Ratepayers who are experiencing financial difficulties and are unable to meet the standard rate payment arrangement, should contact the Council's Rates Department at the earliest opportunity to discuss options for alternative payment arrangements. Such enquiries are treated confidentially.

Please note that fines may still apply